Terms and Conditions


Personal Information

“AAYSEE” is a trademark of AAYSEE MALL PRIVATE LIMITED. The domain name WWW.AAYSEE.COM  is owned by the Company.

It is hereby clarified that AAYSEE MALL PRIVATE LIMITED does not have any subsidiary or any other partner firm. It is a sole PRIVATE LIMITED company.

It is strongly recommended that you read and understand the ‘Terms of Use’ carefully, as by accessing this site (while doing any online transaction, or getting involved in any type of commerce), you agree to be bound by the same. If you do not agree with this User Agreement, you should not use or access the Marketplace for any purpose whatsoever.

This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User Agreement may be updated from time to time by the Company without notice. It is therefore strongly recommended that you review the User Agreement, as available on the Marketplace, each time you access and/or use the Marketplace.

The terms ‘visitor(s)’, ‘user(s)’, ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the Marketplace at any point in time.

Should you have any clarifications regarding the Terms of Use, please do not hesitate to contact us at info@aaysee.com


Services Overview

Our website offers a platform for domestic consumers to transact online and buy grocery and Farm products (Fruits & Vegetables), at their convenience. For abundant clarity, AAYSEE MALL PRIVATE LIMITED does not provide any services to users other than providing the Marketplace as a platform to transact at their own cost and risk, and other services as may be specifically be notified in writing.

AAYSEE MALL PRIVATE LIMITED is a company helping the consumers to buy their daily consumption needs like grocery, fruits and vegetables. We also offer other consumer products like Men, Women and Children wear garments, Shoes and also enjoy at our restaurants which are into an agreement with us. The Company guarantees quality products and assures you acceptance of product on return only in resalable condition.

Goods and Services on the website are available to only select geographies in India, and are subject to restrictions based on business hours. Goods and Services might also not be available due to any unforeseen business circumstances and natural calamities.

Transactions through the website may be subject to a delivery charge where the minimum order size is not met. You will be informed of such delivery charge at the stage of check-out for a transaction.


License & Access

The Company grants you a limited sub-license to access and make personal use of the website data, but not to download (other than page caching) or modify it, or any portion of it, except with express prior written consent of the Company. Such limited sublicense does not include/permit any resale or commercial use of the Marketplace or its contents

By using our website, you agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information

  • Information belonging to another person and to the information where you do not have any right.
  • Information which is grossly harmful, harassing, obscene, pornographic, invasive of another’s privacy or racially, ethnically objectionable or otherwise unlawful in any manner whatever;
  • Information which is harmful to the minors.
  • infringes any patent, trademark, copyright or another proprietary/intellectual property rights;
  • Violates any law.
  • Information that contains Virus or any malware which is designed to interrupt, destroy or limit the functionality of any computer resource;
  • Threatens the unity, integrity, defense, security or sovereignty of India.
  • Any misleading or known to be false information in any way.

Any unauthorized use shall automatically terminate the permission or sub-license granted by the Company.


Account & Registration Obligations

All users must register and log in for placing orders on the website. You must keep your account and registration details correct and timely updated for all communications related to your purchases from the AAYSEE MALL PRIVATE LIMITED website. The user agrees to receive promotional communication and newsletters from the Company and its partners if any. The user can opt out from such communication and/or newsletters by contacting the customer services team of AAYSEE MALL PRIVATE LIMITED and placing a request.

As part of the registration process on the Marketplace, the Company may collect the following personally identifiable information about you, including but not limited to Name, email address, age, address mobile phone number and other contact details, demographic profile (like your age, gender, occupation, education, address etc.) the number of times you access a particular page/feature and any such information. Information collected about you is subject to the Privacy Policy of the Company (WWW.AAYSEE.COM/privacy), which is incorporated in these Terms of Use by reference


Pricing and Payment

The Company aims to ensure that prices of all products offered for sale are true and correct. However, from time to time, the prices of certain products may not be current or may be inaccurate on account of technical issues. In each such case, notwithstanding anything to the contrary, the Company reserves the right to cancel the order without any further liability. By ordering any product from the AAYSEE MALL PRIVATE LIMITED website, customer agrees to ensure pay the total amount with delivery charges if any either by online payment means or by making a cash payment at the time of delivery. No credit is allowed and appreciated.

The vendors in agreement with AAYSEE MALL PRIVATE LIMITED, need to ensure that they are providing the best prices in the market. The prices offered should have a parity with other vendors in the city else our software will autocorrect the prices for that very day and further till the time there is no change in the price of an item for the other vendors.


Order Limit

  • A customer is eligible to place 3 live orders.
  • A customer cannot place his 4th order if his 3 orders are still live.
  • Live order refers to all those orders which are yet not delivered.
  • Single customer can place 3 different orders at once.


Coupons and Promo Codes

From time to time, the Company may at its discretion offer a user promotional coupons and codes which can be used by the coupon holder to encash the applicable value of such codes/coupons against the purchased of any item except the Grocery and Fruits and Vegetables section in the specific time period mentioned.

At the time of using promotional codes and coupons for a purchase on the AAYSEE MALL PRIVATE LIMITED website, the payment mode “cash on delivery” may or may not be available for making payments towards the order.


Order cancellations/ Missing Items and refund

On cancellation of any order, the account holder using which the items have been ordered shall be liable to pay the complete amount if the order is already in the Shipping status or already out for delivery.